ClickView - ClickView Major Outage – Incident details

All systems operational

ClickView Major Outage

Resolved
Operational
Started about 4 years agoLasted about 4 hours

Affected

Australia

Operational from 1:00 AM to 5:29 AM

ClickView Online

Operational from 1:00 AM to 5:29 AM

Library Editor

Operational from 1:00 AM to 5:29 AM

Authentication

Operational from 1:00 AM to 5:29 AM

Single Sign On (SSO)

Operational from 1:00 AM to 5:29 AM

TV

Operational from 1:00 AM to 5:29 AM

Updates
  • Resolved
    Resolved

    The incident is now marked as resolved. All ClickView services are available.

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result. ClickView Services are all online.

  • Update
    Update

    We are continuing to work on a fix for this incident.

  • Update
    Update

    Our marketing websites are now online. We are still working on the restoring the rest of the platform.

  • Identified
    Identified

    We are currently working on a fix for this incident.

  • Investigating
    Investigating

    Our automated monitoring tools alerted us to a platform-wide outage. Our development team is looking into the issue.