ClickView Major Outage

Resolved

Operational

Started almost 5 years ago21 October 2021Lasted about 4 hours21 October 20211:00:005:29:28 AMUTC

Affected

Australia

ClickView Online

Library Editor

Authentication

Single Sign On (SSO)

Updates

Resolved
21 October 2021 at 5:29:28 AMUTC
Resolved
21 October 2021 at 5:29:28 AMUTC
The incident is now marked as resolved. All ClickView services are available.
Monitoring
21 October 2021 at 4:42:00 AMUTC
Monitoring
21 October 2021 at 4:42:00 AMUTC
We implemented a fix and currently monitoring the result. ClickView Services are all online.
Update
21 October 2021 at 2:41:37 AMUTC
Update
21 October 2021 at 2:41:37 AMUTC
We are continuing to work on a fix for this incident.
Update
21 October 2021 at 1:38:00 AMUTC
Update
21 October 2021 at 1:38:00 AMUTC
Our marketing websites are now online. We are still working on the restoring the rest of the platform.
Identified
21 October 2021 at 1:11:00 AMUTC
Identified
21 October 2021 at 1:11:00 AMUTC
We are currently working on a fix for this incident.
Investigating
21 October 2021 at 1:00:00 AMUTC
Investigating
21 October 2021 at 1:00:00 AMUTC
Our automated monitoring tools alerted us to a platform-wide outage. Our development team is looking into the issue.

ClickView - ClickView Major Outage – Incident details