ClickView - Movies and TV content not appearing in search results – Incident details

All systems operational

Movies and TV content not appearing in search results

Resolved
Operational
Started over 1 year agoLasted about 2 hours

Affected

Australia

Operational from 4:27 AM to 6:20 AM

ClickView Online

Operational from 4:27 AM to 6:20 AM

ClickView

Operational from 4:27 AM to 6:20 AM

New Zealand

Operational from 4:27 AM to 6:20 AM

ClickView Online

Operational from 4:27 AM to 6:20 AM

ClickView

Operational from 4:27 AM to 6:20 AM

Updates
  • Resolved
    Resolved

    The issue with exchange content note appearing in search results, where the video exists in a hosted library, is now resolved.

    We apologise for any inconvenience caused by this issue. If you have further issues or have any questions, please contact our support team on support@clickview.com.au

  • Investigating
    Investigating

    We've identified an issue with Exchange content not being returned in search results if it exists in a hosted library such as Movies + TV, Primary and Secondary libraries.

    Our team are working towards a resolution asap - further updates to follow!