Single Sign On (SSO)
Brief interruption to apply security updates.
Australia - Single Sign On (SSO) cannot be accessed at the moment. This incident was created by an automated monitoring service.
Single Sign On (SSO) brief interruption to apply security updates.
The issue with exchange content note appearing in search results, where the video exists in a hosted library, is now resolved.
We apologise for any inconvenience caused by this issue. If you have further issues or have any questions, please contact our support team on firstname.lastname@example.org
We've identified an issue with Exchange content not being returned in search results if it exists in a hosted library such as Movies + TV, Primary and Secondary libraries.
Our team are working towards a resolution asap - further updates to follow!
Maintenance has completed successfully
Maintenance is now in progress
ClickView has been working hard to improve the user search within the product. We're fixing some minor issues with sorting and filtering. These changes will require a back-end maintenance procedure to be completed and we estimate that this may take around 7 hours.
The procedure will start at 9am AEST on 7th October and is estimated to be completed by 4pm AEST on 7th October. During this time, customers are advised that the search results for series and videos within the product, may not appear as expected.
Further updates to follow..
No notices reported this month
Sep 2023 to Nov 2023