ClickView - Notice history

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Notice history

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Sep 2022

ClickView TV - currently experiencing issues
  • Resolved
    UTC
    Resolved

    This issue is now resolved

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Investigating
    UTC
    Investigating

    We are aware of an issue currently affecting our TV service in New Zealand. Our team are working to resolve the issue as quickly as possible.

    Updates to follow. Thank you for your patience.

Aug 2022

ClickView scheduled maintenance window
  • Completed
    13 August 2022 at 11:00:00 AMUTC
    Completed
    13 August 2022 at 11:00:00 AMUTC

    Maintenance has completed successfully

  • In progress
    12 August 2022 at 11:00:01 PMUTC
    In progress
    12 August 2022 at 11:00:01 PMUTC

    Maintenance is now in progress

  • Planned
    12 August 2022 at 11:00:00 PMUTC
    Planned
    12 August 2022 at 11:00:00 PMUTC

    ClickView has been working hard to improve the search within the product. We're fixing some minor issues with series and video search and adding an additional feature for an upcoming content update allowing aliases on videos to help optimise search results. These changes will require a back end maintenance procedure to be completed and we estimate that this may take around 12 hours.

    The procedure will start at 9am AEST on 13th August and is estimated to be completed by 9pm AEST on 13th August. During this time, customers are advised that the search results for series and videos within the product, may not appear as expected.

    Further updates to follow..

Jul 2022

ClickView scheduled maintenance window
  • Completed
    9 July 2022 at 11:00:00 PMUTC
    Completed
    9 July 2022 at 11:00:00 PMUTC

    Maintenance has completed successfully

  • Update
    8 July 2022 at 11:00:01 PMUTC
    Update
    8 July 2022 at 11:00:01 PMUTC

    Maintenance is now in progress

  • In progress
    8 July 2022 at 11:00:01 PMUTC
    In progress
    8 July 2022 at 11:00:01 PMUTC

    Maintenance is now in progress

  • Planned
    8 July 2022 at 11:00:00 PMUTC
    Planned
    8 July 2022 at 11:00:00 PMUTC

    ClickView has been working hard to improve the management of local user accounts. In preparation for some exciting new features, a back end maintenance procedure is required to be completed and we estimate that this may take around 24 hours.

    The procedure will start at 9am AEST on 9th July and is estimated to be completed by 9am AEST on 10th July. During this time, customers are advised that the search results within the product, including user management, may not appear as expected.

    Further updates to follow..

Jul 2022 to Sep 2022

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