ClickView - Notice history

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Notice history

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Aug 2022

AUG12
ClickView scheduled maintenance window
CompletedMaintenance12 hours
  • Completed13 August 2022 at 11:00:00 AMUTC

    Maintenance has completed successfully

  • In progress12 August 2022 at 11:00:01 PMUTC

    Maintenance is now in progress

  • Planned12 August 2022 at 11:00:00 PMUTC

    ClickView has been working hard to improve the search within the product. We're fixing some minor issues with series and video search and adding an additional feature for an upcoming content update allowing aliases on videos to help optimise search results. These changes will require a back end maintenance procedure to be completed and we estimate that this may take around 12 hours.

    The procedure will start at 9am AEST on 13th August and is estimated to be completed by 9pm AEST on 13th August. During this time, customers are advised that the search results for series and videos within the product, may not appear as expected.

    Further updates to follow..

Jul 2022

JUL8
ClickView scheduled maintenance window
CompletedMaintenance24 hours
  • Completed9 July 2022 at 11:00:00 PMUTC

    Maintenance has completed successfully

  • Update8 July 2022 at 11:00:01 PMUTC

    Maintenance is now in progress

  • In progress8 July 2022 at 11:00:01 PMUTC

    Maintenance is now in progress

  • Planned8 July 2022 at 11:00:00 PMUTC

    ClickView has been working hard to improve the management of local user accounts. In preparation for some exciting new features, a back end maintenance procedure is required to be completed and we estimate that this may take around 24 hours.

    The procedure will start at 9am AEST on 9th July and is estimated to be completed by 9am AEST on 10th July. During this time, customers are advised that the search results within the product, including user management, may not appear as expected.

    Further updates to follow..

Jun 2022

Australia - Authentication Services isn't accessible at the moment (automated)
ResolvedMajor outage4 minutes
  • ResolvedUTC

    Australia - Authentication Services is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Australia - Authentication Services cannot be accessed at the moment. This incident was created by an automated monitoring service.

Australia - ClickView Online isn't accessible at the moment (automated)
ResolvedDegraded performance4 minutes
  • ResolvedUTC

    Australia - ClickView Online is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Our automated monitoring systems have detected an issue, our Product Support teams will investigate and provide an update soon.

New Zealand - ClickView Online isn't accessible at the moment (automated)
ResolvedDegraded performance5 minutes
  • ResolvedUTC

    New Zealand - ClickView Online is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Our automated monitoring systems have detected an issue, our Product Support teams will investigate and provide an update soon.

United States - ClickView Online isn't accessible at the moment (automated)
ResolvedDegraded performance4 minutes
  • ResolvedUTC

    United States - ClickView Online is now operational! This update was created by an automated monitoring service.

  • InvestigatingUTC

    Our automated monitoring systems have detected an issue, our Product Support teams will investigate and provide an update soon.

JUN10
ClickView scheduled maintenance window
CompletedMaintenance24 hours
  • Completed11 June 2022 at 11:00:00 PMUTC

    Maintenance has completed successfully

  • In progress10 June 2022 at 11:00:01 PMUTC

    Maintenance is now in progress

  • Planned10 June 2022 at 11:00:00 PMUTC

    ClickView has been working hard to improve our series and playlist search. We're excited to bring these improvements to you on Saturday 11th June.

    The improvements will require a back end maintenance procedure to be completed and we estimate that this may take around 12 hours. During this time, customers are advised that the search results may not appear as expected.

    Maintenance window - Saturday 11th June 9am AEST until Sunday 12th June 9am AEST

    Further progress updates will follow.

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